Customer Service

We cannot go back into previous orders to issue refunds on items that have since gone on sale.

Please place the following emails in your email contact list:


customerservice@fabricmartfabrics.com | For Billing Issues, Orders, Prices, Returns, & Shipping (Outside of Contiguous U.S.)

krystal.barndt@fabricmartfabrics.com | For Website Problems & Broken Links.


The following email address must be placed in your address or contact list to receive sale notifications: 


Wholesale questions: Call Julie at: 1-800-242-3695 or
Email Julie at: julie@fabricmartfabrics.com
 


Our store address is:

Fabric Mart
3911 Penn Avenue
Sinking Spring PA 19608


Store Hours: Monday - Friday 8:00 - 5:00 EST

Google Maps is the best way for directions.
We do offer a Mail Order Swatch Club Called Julie's Picks
 
Order Processing
We cut and ship orders in the order they are received.
We cut orders Monday through Friday. Except Holidays.
Generally orders are sent out three to five working days after we receive them.

You will be notified when:
An order is placed and when the order is shipped.
Please give your order a least 5 business days (Ground Transit) to reach you once order is shipped. We are located in the eastern part of Pennsylvania. Depending on where you live it could take 7 to 10 working days
 
Methods of payment accepted
Fabric Mart accepts American Express, Visa, Mastercard and PayPal.


We cannot fill any order until payment is received. Your order will be taken out of the order queue until we receive payment.
If for some reason you were unable to complete PayPal payment from your order, you can submit PayPal payment along with your order number to customerservice@fabricmartfabrics.com.